TRUSTED THROUGHOUT SOUTH FLORIDA SINCE 2012
More Than a Ride.
A Higher Standard of
Pet Transportation.
Private. Customized. Pets Only.
Featured On:
TRUSTED THROUGHOUT SOUTH FLORIDA SINCE 2012
More Than a Ride.
A Higher Standard of
Pet Transportation.
Private, Door-to-Door Service for Every Journey.
home of the nation’s only pet taxi app®️
Specialized Services
Same-Day & Rush Transportation
Pre- & Post-Operative Transportation
Emergency Pet Transportation
Airport Pickup & Delivery
24/7 Service & Support
Intrastate Pet Transportation
Round-Trip Rehabilitation Visits
Veterinary Appointment Chaperone
Specialized Services
Same-Day & Rush Transportation
Pre- & Post-Operative Transportation
Emergency Pet Transportation
Airport Pickup & Delivery
24/7 Service & Support
Intrastate Pet Transportation
Round-Trip Rehabilitation Visits
Veterinary Appointment Chaperone
Official transporter of:
Safety Comes First.
Every pet deserves a safe, comfortable journey. That's why our rides are private, with only one family's pets transported at a time. Our vehicles are equipped with pet seatbelts, secure carriers, and specialized equipment for pets requiring additional assistance. From routine appointments to post-operative transportation, our experienced team accommodates each pet's individual needs, with safety and comfort guiding every ride.
Specially Trained & Insured.
Pet transportation isn't just something we do—it's all we do. Since 2012, we've built our reputation on professional handling, specialized training, properly equipped vehicles, and insurance designed for our services. From anxious pets to those with complex transportation needs, our team's experience makes all the difference.
Designed With Your Pet in Mind.
Our climate-controlled vehicles are cleaned and disinfected between transports and thoughtfully equipped for pets of all ages, sizes, and abilities. With spacious interiors, supportive bedding, ramps, lifting harnesses, and gurneys available, we help make transportation more comfortable—even for pets recovering from surgery or experiencing limited mobility.
24/7 Service & Support.
Veterinary emergencies and unexpected transportation needs don't always happen during business hours. That's why The Pet Taxi® offers 24/7 transportation availability, including urgent and after-hours requests. Whether your pet needs a routine veterinary visit, a specialty hospital transfer, or assistance getting home after surgery, we're here to help coordinate the journey.
On-Demand Booking
Communication
GPS Tracking
Rated Drivers
Secure Payment
- CPDT-KSA (Certified Professional Dog Trainer — Knowledge and Skills Assessed)
- Specializes in pet behavior and handling
- Passionate about pets and their people
- Drives the vision and daily operations
& Operations Manager
- Customer Service Masters Credential
- Fear Free Certified
- Ensures a seamless experience for every pet and pet parent
- Known for her calm, caring approach and attention to detail
- Registered Nurse (RN, BSN)
- Fear Free Certified
- Specializes in medical, post-operative, and senior pet transportation
- Provides attentive, compassionate care every mile
- Certified Veterinary Technician (CVT)
- Fear Free Certified
- Specializes in senior, special-needs, mobility assistance, and post-operative transport
- Known for his calm, confident handling and genuine love for all pets
DeAnna
- CPDT-KSA (Certified Professional Dog Trainer — Knowledge and Skills Assessed)
- Specializes in pet behavior and handling
- Passionate about pets and their people
- Drives the vision and daily operations
Cari
- Customer Service Masters Credential
- Fear Free Certified
- Ensures a seamless experience for every pet and pet parent
- Known for her calm, caring approach and attention to detail
Allan
- Registered Nurse (RN, BSN)
- Fear Free Certified
- Specializes in medical, post-operative, and senior pet transportation
- Provides attentive, compassionate care every mile
Phillip
- Certified Veterinary Technician (CVT)
- Fear Free Certified
- Specializes in senior, special-needs, mobility assistance, and post-operative transport
- Known for his calm, confident handling and genuine love for all pets
Pet Transportation Service West Palm Beach, FL – Finding a way to get her German shepherds to and from their veterinary appointments without having to detour from her daily schedule was no walk in the park.
For years, Whitney Wood Bylin said she searched for options that would save her the weekly two-hour trip, but it wasn’t until she switched to a vet office even farther away from her Palm Beach home that she learned about The Pet Taxi App.
Read full article here.
I cant say enough good things about my experience with PetTaxi. They were so professional from the beginning and thorough with collecting details about my needs to be sure it all went super smoothly. DeAnna was especially skilled in handling both mine and my dogs anxieties 🙂 about the pick up from Miami International cargo and safe delivery to his destination. It seemed there was no complication or challenge they couldn't handle and it was very reassuring knowing that my boy was in safe, loving, professional hands! I give them five stars!!! They are an amazing team! 🙂
Alice Geanta
This is the most incredible service ever. We lost our girl Bessie today. She was in so much pain I couldn't even pick her up. We never used a service like this and our vet recommended them. I called, made arrangements and within 20 minutes DeAnn arrived. She was incredibly sensitive, with her help we were able to move Bessie with minimal pain…We got our pup to her doctor at Banfield and DeAnn made sure we were situated. We had to let Bessie go, but would not have been able to even move her with out DeAnn and Prt Taxi. Thank goodness there are still people who care about others to do this. Thanks to Pet Taxi and Banfield.
Mike Small
$ 125
$ 3
$2
Prices are subject to change.
Monthly membership rates are available.
Private. Customized. Pets Only. | Serving Southeast Florida Since 2012
Booking, Reservations & Pricing
Yes. You can arrange your pet's transportation and payment directly with our team by calling 561-437-1010—no app or online account is required. We also accept reservations through our website. For your security, payment details are handled through our authorized payment processing system.
Online reservations require at least 24 hours’ advance notice. If transportation is needed within 24 hours, call or text 561-437-1010; last-minute service may be possible but is not guaranteed. For surgery, rehabilitation, airports, or pets needing specialized lifting or handling, booking earlier gives us more time to plan.
For transportation requests within 24 hours, please call or text 561-437-1010 so our team can check availability and discuss the arrangements.
We operate around the clock by advance arrangement and may be able to help with an urgent or after-hours trip, depending on availability. We are a specialized pet transportation service—not an animal ambulance or emergency veterinary provider. If your pet is in immediate medical distress, call a veterinary emergency hospital first and follow its guidance.
Our rates vary depending on your pickup location, travel distance, trip duration, and your pet's specific transportation needs. Because The Pet Taxi® is based in Palm Beach County, our starting rates differ by service area.
Our current starting rates are:
- Palm Beach County: $125 base fare + $3 per mile + $2 per minute.
- Martin County: $199 base fare + $3 per mile + $2 per minute.
- Broward County: $199 base fare + $3 per mile + $2 per minute.
- Miami-Dade County: $325 base fare + $4 per mile + $2 per minute.
Waiting time, extended appointments, specialized handling, after-hours or same-day service, tolls, and other requested accommodations may affect the final cost.
Every trip is customized, and we're happy to provide an estimate based on your pet's needs and travel arrangements.
For a personalized quote, call or text 561-437-1010.
Of course! We're happy to provide an estimate before you reserve your pet's transportation.
Simply let us know where your pet needs to go and when. Our team will ask the appropriate questions to understand your pet's needs, explain the transportation options available, and provide an estimate based on the arrangements.
You can also explore pricing through our online booking system. Final pricing depends on the details of your reservation, including travel distance, time, and any specialized services requested.
A one-way ride transports your pet between agreed locations. A round trip includes a planned return ride. With wait-and-return, we reserve time to remain at the destination and bring your pet home after the appointment. If you need us to check in or accompany your pet inside, ask for appointment chaperoning as well. The appropriate reservation time depends on the trip and facility schedule.
Yes. A valid credit card must be kept on file for every confirmed reservation, including rides arranged by phone and trips intended to be paid with CareCredit. We handle payment details through authorized payment channels. Applicable charges follow your confirmed booking and our Terms & Conditions.
Yes! The Pet Taxi® accepts CareCredit, giving eligible customers a convenient way to finance their pet's transportation.
Qualifying purchases of $200 or more may be eligible for promotional financing, including no interest if paid in full within six months. Minimum monthly payments are required. If the promotional balance is not paid in full within the promotional period, interest will be charged from the original purchase date.
Additional financing options may be available. All offers are subject to credit approval, eligibility, and applicable CareCredit terms. Ask our team about the options available for your reservation.
You may cancel without a cancellation fee until 9:00 p.m. on the evening before your pet’s scheduled reservation. Please call or text 561-437-1010 if you need to cancel or change your reservation. Cancellations after that cutoff, no-shows, or service already underway may incur charges under your booking agreement and Terms & Conditions. Any change in date, time or services is subject to availability.
Yes, when the pet’s owner or authorized caregiver approves the arrangements. We’ll need accurate contact information, an authorized pickup and delivery plan, relevant handling instructions, and a reliable decision-maker reachable during service. For veterinary trips, clarify in advance who may approve care or receive medical instructions.
Not much to get started! Simply tell us where your pet needs to go and when. Our team will walk you through the reservation process, ask the right questions, and gather everything needed to coordinate your pet's transportation.
Whether it's a routine veterinary visit, airport pickup, or specialized transportation for a pet with mobility challenges, we'll make sure the important details are covered so you don't have to worry about overlooking anything.
Service Areas & Transportation Destinations
The Pet Taxi® proudly provides private, door-to-door pet transportation throughout Southeast Florida, serving Palm Beach County, Martin County, Broward County, and Miami-Dade County.
Based in Palm Beach County, we provide private, door-to-door transportation for veterinary appointments, grooming visits, daycare, boarding facilities, airport pickups and drop-offs, and more. We also specialize in transportation for pets requiring additional care, including post-surgical recovery, specialty veterinary appointments, senior pets, and those needing mobility assistance.
We also accommodate longer-distance trips within Florida, subject to our 200-mile transportation coverage limit, route eligibility, scheduling, and availability.
Not sure whether your location is within our service area? Call or text 561-437-1010, and we'll be happy to help!
The Pet Taxi® provides private, door-to-door pet transportation throughout Palm Beach, Martin, Broward, and Miami-Dade counties, including communities such as West Palm Beach, Palm Beach Gardens, Jupiter, Wellington, Boca Raton, Delray Beach, Fort Lauderdale, Coral Springs, Aventura, and Miami.
Because we are based in Palm Beach County, availability and pricing vary by location. Simply call or text 561-437-1010 with your pickup and destination addresses, and we will confirm whether we can accommodate your trip.
Potentially. We can consider intrastate trips that remain within 200 miles of Palm Beach County. We do not offer interstate transportation, and not every Florida destination falls within our operating area. Contact us with exact locations to check route eligibility and availability.
Our private door-to-door service can support grooming, daycare, boarding, airport pickups, rehabilitation, specialty veterinary visits, moves between approved facilities, family homes and pet-friendly events. We can also arrange appointment chaperoning or a wait-and-return trip. Each journey is planned around your pet’s specific needs and the destination’s rules.
Your dog is part of the family, and we love helping four-legged family members be part of life's special moments!
Whether your pup is walking down the aisle, making a special appearance in wedding photos, or joining you for a celebration, The Pet Taxi® can provide private transportation and personalized chaperoning to help everything go smoothly.
Our experienced team can coordinate arrival times, assist with handling your dog during the event, provide attentive supervision, and arrange a comfortable ride home when the festivities are over.
We'll work with you or your event planner ahead of time to understand your vision and coordinate the details, so you can focus on enjoying your special day while your pup is in caring, capable hands.
Veterinary Appointments & Specialized Transportation
Yes. We can pick up your pet, bring them to a scheduled veterinary visit, and return them afterward. Depending on your reservation and the clinic’s policies, appointment chaperoning may include checking your pet in, staying during the visit, and relaying instructions from the veterinary team. You remain responsible for medical decisions, authorizations and payment to the veterinary provider.
A one-way ride gets your pet to the destination. Appointment chaperoning can add hands-on coordination: bringing your pet inside, helping with check-in, remaining during the scheduled visit when permitted, receiving written discharge materials, and arranging the return handoff. This is particularly useful for owners with demanding schedules and pets attending follow-ups or recurring care. Tell us what you need us to do before booking and we will do our best to accommodate your request.
Yes. Post-operative pet transportation is one of our specialty services. Dogs recovering from orthopedic or neurological procedures often require restricted movement, careful lifting, additional support, and special attention during transportation.
Depending on your pet's size and condition, we can provide ramps, lifting harnesses, gurneys, orthopedic bedding, and additional personnel when needed. Our team works with pet owners and veterinary professionals to understand post-surgical restrictions and coordinate safe, comfortable transportation home or to another veterinary facility for continued care.
We'll gather the important details when arranging your pet's transportation, including the procedure, anticipated discharge time, mobility limitations, and any special handling instructions from the veterinary team.
Our experience with post-operative transportation allows us to anticipate challenges and prepare the appropriate equipment, whether your pet needs help walking, lifting assistance, a gurney, or additional personnel.
We'll coordinate with you and the veterinary facility to help ensure a smooth, comfortable transition from the hospital to your pet's next destination.
Yes, assisting pets with significant mobility challenges is an important part of our specialty transportation services.
Whether your pet is recovering from surgery, experiencing age-related mobility limitations, or managing a condition that affects their ability to walk, our team can arrange specialized support based on their individual needs.
Our equipment includes ramps, lifting harnesses, pet gurneys, and supportive bedding, with additional personnel available when necessary. We'll discuss your pet's condition, size, home access, and any veterinary handling restrictions before transportation so we can prepare the most appropriate arrangements.
Yes. We can help pets attend planned rehabilitation, mobility therapy, post-surgical rechecks and other recurring specialty appointments. A consistent schedule and clear handoff instructions can be especially helpful for pets with limited mobility. Ask about scheduling multiple visits or combining transportation with wait-and-return or chaperoning.
Yes, when a transfer is appropriate and both veterinary facilities agree on the arrangements. We transport pets between veterinary hospitals for specialized treatment or continued care, including surgery, neurology, oncology, rehabilitation, and other specialty services.
Our team coordinates pickup times and handoff details with the veterinary staff to help ensure a smooth transition. Pets requiring oxygen, continuous medical monitoring, active treatment, or emergency stabilization must use appropriately equipped veterinary medical transportation instead.
Yes. For pets receiving oncology care or other recurring treatment, transportation can be arranged around the facility’s schedule and the pet’s comfort needs. Let us know about weakness, nausea, medication-related sensitivity, mobility changes or veterinary restrictions. We can plan transportation and approved chaperoning; treatment decisions and clinical monitoring remain with the veterinary team.
When agreed in advance and authorized by the veterinary practice, we can receive paperwork, discharge instructions or items being sent home with your pet. We can relay those materials to you, but we do not interpret medical instructions or independently decide whether treatment should change. For questions about medications, wound care or new symptoms, contact your veterinarian.
We understand that veterinary appointments don't always go exactly as planned! That's why we build flexibility into our scheduling to accommodate unexpected delays whenever possible.
Our team stays in communication with the veterinary staff and adjusts pickup arrangements as needed to help ensure your pet is cared for throughout the visit. For procedures with unpredictable discharge times, we'll work with you and the veterinary team to coordinate the most appropriate transportation arrangements.
No. The Pet Taxi® provides transportation and agreed non-medical handling assistance; we are not a veterinary clinic or ambulance. Pet owners and veterinary professionals should arrange any medication administration, sedation, monitoring or other medical care with qualified personnel. If your pet may need medical intervention during travel, discuss the appropriate transport method with the veterinarian before booking.
Pet Handling, Safety & Special Accommodations
Every reservation is private: we do not combine unrelated families’ pets into a shared ride. This gives us more control over handling, timing, noise and comfort—particularly helpful for seniors, anxious pets, recovering patients and pets who should not interact with unfamiliar animals. Multiple pets from the same household may be considered together with advance approval.
Possibly. Let us know about every pet before booking, including size, temperament and carrier needs. We’ll determine whether they can travel safely together, whether separate restraints or carriers are needed, and whether additional assistance or time is required. We do not add unapproved animals to a confirmed reservation.
No. Our service is pets only; we do not transport human passengers. We coordinate directly with pet owners, caregivers and receiving facilities so your pet can make the journey without you needing to drive. Ask us about updates and handoff arrangements when booking.
Yes, when the species and its handling requirements are suitable for safe transportation. Cats and other small pets must travel in secure, appropriate carriers. We can help owners plan carrier handling and low-stress pickup arrangements. Please disclose your pet’s species and requirements before booking; some animals or situations may be declined.
Senior dogs may experience arthritis, reduced balance, vision changes, or difficulty getting in and out of vehicles. Our team takes the time to understand each dog's mobility needs, handling preferences, and any veterinary restrictions before transportation.
With lower-entry vehicles, ramps, supportive bedding, and lifting assistance when needed, we help make transportation as comfortable and stress-free as possible. Every ride is private, allowing us to give your senior dog the individualized attention they deserve.
Yes. Our specially-equipped vehicles allow us to accommodate pets with a wide range of mobility needs. Depending on your pet's size and condition, we can provide ramps, lifting harnesses, pet gurneys, supportive orthopedic bedding, and appropriate safety restraints.
Our team will discuss your pet's specific needs when arranging the reservation so we can prepare the right equipment and, when necessary, additional personnel for a comfortable, carefully coordinated journey.
Absolutely! We understand that getting a pet safely in and out of a home can sometimes be just as challenging as the transportation itself.
Whether your home has stairs, elevators, narrow entrances, long walkways, or other accessibility challenges, our team will discuss the layout with you in advance and determine the best approach. Depending on your pet's size, mobility, and specific needs, we can arrange appropriate equipment and additional assistance to help make the pickup and return as smooth and comfortable as possible.
Safety is a priority on every trip. Our vehicles are equipped with a protective barrier separating the driver from the passenger area, along with seat extenders that provide additional support and help prevent dogs from falling into the footwell.
Depending on your dog's size, mobility, and individual needs, we use appropriate pet seat belts, secured crates, or specialized accommodations to help keep them safe and comfortable throughout the journey. For pets recovering from surgery or requiring additional support, we take their specific handling and positioning needs into consideration when preparing for transportation.
We understand that some cats become anxious at the mere sight of a carrier! Our team uses Fear Free handling practices, emphasizing patience, gentle handling, and minimizing stress throughout the transportation process.
For cats that are reluctant to enter a traditional carrier, we can discuss alternative approaches, including removable-top carriers that allow for easier, less stressful placement. We encourage pet owners to share any known anxieties or behavioral concerns so we can prepare in advance and recommend the most appropriate solution.
Our goal is to create a calm, positive experience while ensuring every cat travels safely and securely in an appropriate carrier.
Every dog has a unique personality, and some need a little extra patience and understanding. At The Pet Taxi®, we're experienced in transporting dogs with anxiety, fear-based behaviors, reactivity, and other behavioral challenges.
Our team uses Fear Free handling practices to help minimize stress, build trust, and create a calm, positive experience. By learning about your dog's personality, sensitivities, and previous experiences, we can prepare in advance and tailor our approach to their individual needs.
Whether that means allowing extra time to build trust, adjusting our handling techniques, or making special transportation arrangements, our priority is helping your dog feel as safe and comfortable as possible throughout the journey.
We understand that fear, anxiety, past experiences, or unfamiliar environments can sometimes lead to challenging behaviors. Our team has extensive experience working with pets who need additional patience, understanding, and specialized handling.
Using Fear Free practices and our knowledge of animal behavior, we take an individualized approach to each situation. We'll discuss your pet's history, known triggers, and what has helped them feel comfortable in the past.
Depending on your pet's needs, we may recommend additional preparation, appropriate safety equipment, or specialized handling arrangements. Our goal is always to find a thoughtful solution that prioritizes the well-being of your pet, and everyone involved. Transportation is confirmed once we determine that appropriate safety arrangements can be made.
Cleanliness is an essential part of the care we provide. Between rides, our vehicles and reusable equipment are thoroughly cleaned and disinfected using Rescue® Disinfectant, a professional-grade product trusted in veterinary hospitals and animal-care facilities.
Rescue® uses Accelerated Hydrogen Peroxide technology to help eliminate a broad range of bacteria, viruses, and fungi, including pathogens associated with canine parvovirus and ringworm. By using veterinary-grade disinfecting products and maintaining consistent cleaning procedures, we help provide a fresh, clean, and comfortable environment for every pet we transport.
Some pets find car rides stressful or experience motion sickness, and we understand how important it is to make their journey as comfortable as possible.
Our team uses Fear Free handling practices and takes an individualized approach to each pet's needs. By learning about your pet's previous travel experiences, we can make thoughtful adjustments to help create a calmer, more comfortable ride.
For pets prone to motion sickness or significant travel anxiety, we also recommend speaking with your veterinarian before the trip about ways to help, including medication when appropriate. We'll work with you to understand your pet's needs and plan the most comfortable transportation experience possible.
We'll take care of gathering the important details when you make your reservation, so preparing for your pet's pickup is simple!
Before we arrive, please have your pet's leash, harness, or carrier ready, along with any personal belongings or supplies needed for their destination. A calm, unhurried handoff helps us get every journey off to a great start.
For senior pets or those with limited mobility, we may need additional space to safely position our vehicle and specialized equipment. If we're assisting your pet from inside your home, please leave the driveway or an accessible area near the entrance clear whenever possible. This helps our team provide a smooth, comfortable transition from your home into our vehicle.
No need to be home! We regularly coordinate pickups and drop-offs for pet owners who are at work, traveling, or simply unavailable.
Whether you provide a door code, lockbox, key, or arrange access through a family member or building staff, we'll discuss the details when booking and make sure everything is arranged for a smooth, convenient pickup and return.
Your pet's safety and well-being are always our top priorities. Our experienced team is trained to recognize when a pet may need additional attention and to respond calmly and appropriately.
If an unexpected situation arises, we'll assess your pet's needs, contact you promptly, and coordinate with a veterinary professional when necessary. We also gather important information and emergency contacts during the reservation process, so we're prepared to act quickly if needed.
With The Pet Taxi®, your pet is never just another passenger. We treat every animal in our care with the same attention, compassion, and responsibility we'd want for our own pets.
Airport Transportation & Travel
Absolutely! The Pet Taxi® provides private, door-to-door pet transportation to and from President Donald J. Trump International Airport (DJT) — formerly known as Palm Beach International Airport (PBI) — as well as Fort Lauderdale–Hollywood International Airport (FLL), Miami International Airport (MIA), and private aviation facilities throughout our service area.
Absolutely! Bringing home a new puppy is an exciting occasion, and we're delighted to be part of such a special homecoming!
The Pet Taxi® specializes in private airport pickups for puppies arriving from breeders, airlines, and other approved arrangements. We coordinate flight details, arrival times, pickup locations, and handoff instructions directly with the appropriate contacts, making the process easy and convenient for everyone involved.
We understand that flying and meeting new people can be overwhelming for a young puppy. Our experienced team uses gentle, Fear Free handling practices to help your newest family member feel safe, comfortable, and cared for from the moment we meet them.
With a private, door-to-door pet-only ride and personalized attention throughout the journey, we'll help make your puppy's first trip to their new home a wonderful start to their next chapter!
Absolutely! Preparing a pet for air travel often involves veterinary appointments, health certificates, and coordinating several important details. We're experienced in helping pet families navigate the transportation side of that process.
If your pet is within our service area, we can arrange private transportation to and from the veterinary appointment needed to obtain their travel health certificate. We frequently provide this service for pets preparing for domestic and international flights, helping make the process more convenient for busy owners.
Our team can also coordinate airport transportation, flight schedules, pickup arrangements, and handoffs with airlines or other authorized contacts.
While health certificates and travel clearances must be issued by the appropriate veterinary professionals, we're happy to help coordinate the transportation needed to get your pet travel-ready!
About The Pet Taxi® & Customer Support
Your pet is in experienced, caring hands with The Pet Taxi®! Since 2012, we've built our reputation on providing much more than transportation. We understand that trusting someone else with your beloved pet is a big decision, and we take that responsibility seriously.
Our team includes professionals with educational backgrounds in animal behavior, giving us a deeper understanding of how pets communicate, respond to unfamiliar situations, and experience stress. We use Fear Free handling practices, patience, and positive interactions to help every pet feel safe, comfortable, and cared for.
All drivers undergo background and driving-record checks, and our vehicles are specially equipped for pet transportation. Whether your pet is an energetic puppy, a nervous rescue, a senior companion, or recovering from surgery, we take the time to understand their individual needs and tailor the experience accordingly.
Every ride is private and dedicated to your pet, allowing us to provide the personalized attention, gentle handling, and thoughtful care that have made The Pet Taxi® a trusted transportation partner for pet families and veterinary professionals throughout Southeast Florida since 2012.
Of course! This is actually one of our most common requests, and we love the special relationships that develop between our chauffeurs and their four-legged passengers.
Over time, our chauffeurs become familiar faces and trusted friends, and many of the pets we transport truly become part of our extended Pet Taxi® family. We understand how comforting that familiarity can be, especially for pets who thrive on routine or need a little extra reassurance.
If your pet has developed a special connection with one of our chauffeurs, just let us know when booking. We'll always do our best to accommodate your request based on scheduling and availability.
We know how reassuring it is to stay connected while your pet is in our care! Communication is an important part of The Pet Taxi® experience, and we make it easy to stay informed throughout your pet's journey.
Our team communicates directly by phone or text, providing updates when your pet has been picked up, when they're on their way, and when they've safely arrived at their destination. Whether your pet is headed to the groomer, daycare, boarding, a veterinary appointment, the airport, or safely back home, we'll keep you informed throughout their journey.
For added peace of mind, The Pet Taxi App® offers GPS tracking, allowing you to follow your pet's transportation progress when that feature is available for your reservation.
We can also coordinate updates with veterinary staff, caregivers, or anyone authorized to receive your pet, helping ensure smooth communication from pickup to drop-off.
Our goal is simple: you should always feel informed, connected, and confident that your pet is in caring hands, even when you can't be there yourself.
Yes! The Pet Taxi® maintains commercial liability insurance and specialized pet transportation coverage through Pet Sitters Associates, including Broadened Property Damage Coverage & Bond. We're also registered with the United States Department of Agriculture (USDA) as an animal transporter.
Beyond our insurance and registration, we've built our business around professional standards and thoughtful animal care. Our chauffeurs undergo background and driving-record checks, and our team brings hands-on experience, education in animal behavior, and Fear Free handling practices to every journey.
Our vehicles are specially equipped for pet transportation, including protective barriers, pet restraints, supportive bedding, and mobility-assistance equipment.
Since 2012, we've been committed to giving pet families confidence in the people, equipment, and care behind every ride.
The difference is simple: We don't just allow pets in our vehicles. Everything we do is designed around them.
Since 2012, The Pet Taxi® has specialized exclusively in private, door-to-door pet transportation, providing a level of personalized care that goes far beyond an ordinary car ride.
Unlike traditional rideshare services, our vehicles are specially equipped for animals, with pet safety restraints, protective barriers, supportive seating, and equipment for pets with mobility challenges, including ramps, lifting harnesses, and gurneys. Every ride is private, so your pet receives our undivided attention without sharing the vehicle with unfamiliar animals.
Our team brings years of hands-on experience, education in animal behavior, and Fear Free handling practices to every journey. We understand that an anxious rescue, an energetic puppy, a senior dog, and a pet recovering from surgery all require different approaches. We take the time to understand those needs and tailor the experience accordingly.
And our services extend well beyond transportation. We regularly coordinate veterinary appointments, specialty hospital transfers, post-operative pickups, grooming visits, daycare, boarding, airport transportation, and appointment chaperoning. When needed, we can assist with getting pets safely in and out of their homes, coordinate directly with veterinary teams, and accompany pets throughout their appointments.
We also provide the professional accountability families deserve, including commercial liability and specialized pet transportation insurance, USDA animal transporter registration, and thorough driver screening.
At The Pet Taxi®, exceptional pet transportation isn't an added service. It's our entire specialty.
The Pet Taxi® has been proudly serving pets and their families since 2012, bringing more than a decade of experience, compassion, and specialized expertise to pet transportation throughout Southeast Florida.
What began with a simple mission—to make safe, dependable pet transportation accessible to families—has grown into a trusted service relied upon by pet owners, veterinary professionals, specialty animal hospitals, and pet care businesses throughout the region.
Over the years, we've continued to expand our services and capabilities, from everyday pet transportation to specialized assistance for senior pets, post-surgical patients, and animals with complex mobility or behavioral needs. Our experience has taught us that no two pets are alike, and every journey deserves thoughtful planning and individualized care.
A decade and a half later, our commitment remains the same: providing personalized transportation that puts every pet's comfort, safety, and well-being first.
Not at all! Booking with The Pet Taxi® is simple and personal. You can arrange your pet's transportation directly through our website or by calling or texting 561-437-1010.
In 2019, we introduced The Pet Taxi App® to bring greater convenience and technology to pet transportation. While we've since shifted our focus toward personalized reservations and direct communication with our customers, the app remains available to download for GPS ride tracking.
For customers who prefer to follow their pet's journey, GPS tracking can be arranged through the app when available for their reservation.
The app is entirely optional. Whether you prefer the convenience of online booking or speaking directly with our team, we're here to make coordinating your pet's transportation easy and stress-free.
Our website chatbot is a convenient way to get quick answers to common questions about The Pet Taxi®, including our services, service areas, and booking process.
For reservations, pricing confirmations, schedule changes, or specialized transportation arrangements, our team is always happy to assist you directly.
The chatbot provides general information but cannot independently confirm or modify reservations. To speak with us, simply call or text 561-437-1010.
Our team is available by phone or email seven days a week, from 7:00 AM to 10:00 PM. You can call or text us at 561-437-1010, and we'll be happy to assist with reservations, questions, or special transportation arrangements.
While these are our regular office hours, The Pet Taxi® provides transportation 24 hours a day, 7 days a week, with advance scheduling and confirmation.
For urgent transportation needs outside our regular office hours, an after-hours emergency contact number is provided on our voicemail. Simply call our main number and follow the recorded instructions to reach us when emergency assistance is needed.
We're committed to being there when you and your pet need us, whether it's a routine appointment or an unexpected situation that requires special attention.
Yes! Since 2012, The Pet Taxi® has built lasting relationships with veterinary hospitals, specialty clinics, animal rescue organizations, groomers, boarding facilities, daycare providers, and other pet care professionals throughout Southeast Florida.
We understand that pet care businesses sometimes need a dependable transportation partner they can confidently recommend to their clients. Whether it's helping a veterinary hospital coordinate a patient transfer, arranging post-operative transportation, assisting a rescue organization, or providing reliable rides for grooming, boarding, and daycare appointments, our team makes the process seamless for everyone involved.
For veterinary practices and specialty hospitals, we offer additional support for pets with mobility limitations, surgical restrictions, or specialized handling needs. Our team can coordinate directly with hospital staff, assist with patient pickups and discharges, and provide transportation between facilities for continued care.
We also work with businesses that need recurring transportation arrangements or customized scheduling, providing a convenient extension of the services they already offer their clients.
Our goal is to make transportation one less thing to worry about for pet care professionals and the families they serve.
We'd love to hear from you! Whether you're ready to schedule transportation, have questions about our services, or need help planning a special trip for your pet, our team is here to help.
Call or text 561-437-1010, email us at support@wedrivepets.com, or request a ride online through our website.
Not sure which service is right for your pet? No problem! We'll take the time to understand your needs, answer your questions, and help coordinate the best transportation arrangements for your furry family member.
We look forward to welcoming you and your pet to The Pet Taxi® family!
